Job description
Position responsibility:
- Assist with Deployment and Troubleshooting.
- Provide support to senior on deploy implementation, configure, and install network devices.
- Provide level 1 remote/onsite troubleshooting to resolve issues.
- Assist in performing simple network topology testing Hardware Repair and Maintenance.
- Perform a POC device health check and maintenance to ensure that the device is in a healthy state.
- Provide Return Merchant Authorization (RMA) service to repair faulty device Technical Consultation and Security Services
- Provide technical consultation and assistance on the POC project.
- Provide after-sales User Administrative Training to customers.
Professional skill:
- Graduating Students, pursuing a degree in Electronics Engineering/Computer Engineering/ Information Technology /Related field or Fresh Graduate with Diploma or bachelor’s degree Electronics Engineering/Computer Engineering/Information Technology/related field.
- Understanding of TCP/IP, routing and switching. (CCNA/CCNP certification have advantage).
- Willing to learn new things and would like to grow together with Sangfor.
- Excellent Planning, organizing, time management and communication (English verbal and written) skills.
- Analytical and problem-solving abilities.
- Self-motivated with the ability to work independently.
- Capable of performing under pressure.
- Technically innovative and open-minded.
- Robust networking and technical background in the IT industry highly recommended.
