Sangfor emphasizes excellent service. With three Customer Service Centers in Malaysia & China, Sangfor's total customer service capacity exceeds 250 technicians and providers.
With thousands of certified engineers and 24/7 online support 365 days a year, Sangfor customers enjoy fast and personalized on-site service support.
Spare Part Centers
Customer Service Centers
Certified Engineers
Online Support
Quick Warranty Services
In addition to the authentication of guests via SMS, Portal, and Social Media, QR codes tailored to specific visitor groups can be created to allow guests to connect to Wi-Fi by simply opening and scanning with any QR code software. This effectively eliminates the need to regularly change your Wi-Fi.
Continuous Product Use Guarantee
Sangfor IAG technology leads the industry in Information Management by identifying outgoing information in the network and supporting outgoing behavior control on forums, email, instant messengers, network drives, and SSL encrypted emails. Through the provision of a secure web gateway, it prevents the leakage of core information and provides log tractability for network.
In deciding which Sangfor Services to purchase, organizations should ask a number of questions, including:
- What are the business objectives of the Sangfor deployment?
- What functions will be used to achieve the objectives?
- What is the deployment timeline for the new Sangfor equipment?
- How long do you want the case response time to be?
- What is the cost of downtime to the organization?
- What length of downtime can the organization tolerate?
Whatever the answers to those questions, Sangfor Operational and Support Services can help organizations meet their business goals more successfully - whether their infrastructure is small or exceedingly complex.