A Strong Performer with a 95% “Willingness to Recommend”
Sangfor Technologies (Sangfor), a global leader in AI-driven and integrated cybersecurity and cloud computing solutions, is delighted to be recognized in the latest Gartner Voice of the Customer for Endpoint Protection Platforms1 (VoC for EPPs).
Sangfor was named a “Strong Performer” based on 20 reviews over an 18-month period ending April 30, 2024. We achieved a 95% “Willingness to Recommend” rating, which is higher than the average across the 17 vendors included in the report. We believe these ratings reflect the robust performance of our EPP product, Sangfor Endpoint Secure, and the superior user experience we deliver.
In addition to the VoC for EPPs, Sangfor received the Strong Performer title in Gartner Voice of the Customer for Network Firewalls2 for Sangfor Network Secure. We believe this double recognition underscores our ability to provide top-tier solutions across different security domains.
What are Endpoint Protection Platforms?
According to the research1, “Gartner defines an endpoint protection platform (EPP) security software designed to protect managed end-user endpoints — including desktop PCs, laptop PCs and mobile devices — against known and unknown malicious attacks. Additionally, EPPs provide capabilities for security teams to investigate and remediate incidents that evade prevention controls. EPP products are delivered as software agents deployed to endpoints, and connected to centralized security analytics and management interfaces.”
Sangfor’s Performance in VoC for EPPs
Sangfor Endpoint Secure earned a 4.8 out of 5 overall rating. It scored 4.8 in product capabilities, sales experience, and deployment experience, and 4.9 in support experience. These scores exceed category averages, demonstrating our ability to deliver a high-quality, reliable product with exceptional customer support.
Broad Industry and Organizational Reach
Sangfor’s customers come from a wide range of industries and organizational sizes. The reviews reflect this diversity, with contributions from the manufacturing sector (25%), services (15%), education and government (10%), and a variety of other industries (40%).
Analyzing organizational sizes, 65% of the reviewers were from companies with revenues between 50M and 1B USD. Another 10% were from large enterprises with revenues between 1B and 10B USD, and 5% from major corporations generating over 10B USD annually. Moreover, 20% of the reviewers were from the public sector, including government and educational institutions.
Customer Experiences with Endpoint Secure
Users from various sectors have shared their positive experiences with Sangfor Endpoint Secure on Gartner Peer Insights. Here is a selection of these reviews.
The IT Manager of a loyal manufacturing customer, who has been using Endpoint Secure since 2018, titled their review “A Lightweight Endpoint Protection Platform That Centralizes Detection Function.” They gave perfect scores in all categories and commented:
Integrates well with current systems and has potential for future integrations. Incident response capabilities in Endpoint Secure are what we are looking for to address security threats. Products are cost-effective and after-sales services are commendable.
Another review titled “Sangfor Gives Our Company Best Experience Of Endpoint Security Protection” by an IT Security & Risk Management Associate from a services company, also praised the solution, stating:
Overall Sangfor Endpoint Security provides a good experience to us from security protection to our endpoints and servers, ease of configuration, detailed log reports, also good after sales.
For more customer reviews, visit the Sangfor Endpoint Secure listing on Gartner Peer Insights here.
Sangfor extends its sincere gratitude to all customers for their continued support and trust. Your positive feedback and success stories drive our relentless pursuit of innovation and excellence to Make Your Digital Transformation Simpler and Secure.
Discover Sangfor Endpoint Secure
Sangfor Endpoint Secure is a modern Endpoint Protection Platform (EPP) that innovatively combines Next-Generation Antivirus (NGAV), Endpoint Detection and Response (EDR), and Endpoint Management capabilities into a single solution. It offers full attack lifecycle protection, including attack surface reduction pre-attack, precise AI-driven detection during attack, and response and investigation mechanisms post-attack.
Endpoint Secure excels in ransomware protection, capable of stopping ransomware in as little as 3 seconds. It offers recovery capabilities for encrypted files, including file backup recovery and snapshot recovery via Windows VSS. Key to Endpoint Secure’s ransomware protection is the world’s only endpoint ransomware honeypot and AI-based static and dynamic behavioral detection. Its AI detection modules, trained by IOCs from over 12 million Endpoint Secure agents worldwide, achieve an impressive 99.83% detection accuracy.
Visit the Sangfor Endpoint Secure webpage to learn more about its features, advantages, customer success stories, and more!
Contact Us for Business Inquiry
Sources:
- Gartner Inc., Voice of the Customer for Endpoint Protection Platforms, By Peer Contributors, Published June 28, 2024
- Gartner Inc., Voice of the Customer for Network Firewalls, By Peer Contributors, Published May 30, 2024
Disclaimer:
GARTNER and PEER INSIGHTS are trademarks and service marks of Gartner, Inc. and/or its affiliates and are used herein with permission. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
